Customer Service 09 74 76 91 81 - contact@mytopmarket.com

Customer Service 09 74 76 91 81 - contact@mytopmarket.com

Frequently Asked Questions

Do you have any questions?

ABOUT MY ORDER

Once your order has been processed by our team, you will receive an email to track your order in real time and know the delivery date.

We do not have the possibility to modify your order. We invite you to reorder and send an email to customer service.

Remember to watch your spam and save our email address afterwards. If the email is not in your spam emails, contact us at contact@mytopmarket.com

ABOUT DELIVERY

Delivery times are approximately 10 to 15 working days.

The delivery costs are 9.99 €.

ABOUT PAYMENTS

When you shop online using your credit card all of your information is entered into a secure SSL web page. Your information is then encrypted by SSL and sent directly to our payment service provider's network where your card and transaction are authorized and approved. Your credit card information is not stored on our servers.

We accept all major credit cards. However, we do not accept checks, money orders or bank transfers.

Send us an email to contact@mytopmarket.com and we will find a solution together.

ABOUT SUBSCRIPTION

The MYTOP CLUB subscription allows you to enjoy a gift shop with dozens of products at privileged prices.

The MYTOP CLUB subscription costs € 29 per month.

You can unsubscribe at any time by clicking on the Manage my subscription section of this site.

ABOUT RETURNS

For any information request contact us on our support: contact@mytopmarket.com. If you would like more information about returns please refer to our Return Policy.

You can submit a refund request on our support: contact@mytopmarket.com

All return costs and other charges are the responsibility of the customer.

ANOTHER QUESTION ?

Send us a message at contact@mytopmarket.com our team will be happy to answer your questions!